Uncovering a Year of Double-Billing Led to $10,401.44 in Credits

Double-billing is one of those issues you don’t expect to find unless you’re actively digging for it — and even then, it’s hit or miss. In this case, the client wasn’t looking. They had no reason to suspect anything unusual. But for a full year, two big national vendors were charging for the same service at the same location.

Auditing Done Right

DSQ Discovery’s automated waste invoice auditing went to work, running its usual checks across every line item, every vendor, and every month of service history. The system flagged an anomaly: identical services billed by two different vendors for the same site, over the same time period.

Once DSQ Discovery brought it to light, the client took action directly with the vendors.

Cash Result

The surprise find paid off — literally. The client recovered $10,401.44 in overpayments. Without DSQ Discovery’s waste management invoice auditing, the double-billing could have gone unnoticed indefinitely.

DSQ Discovery

Even when you’re not looking for an error, the right technology is. Invoice automation software like DSQ Discovery doesn’t rely on hunches — it systematically catches what human eyes often miss.

Have you scheduled a demo? Book a 15-minute call with our Client Success team and make sure you are not getting double-billed.

‍