A multi-family property in Massachusetts noticed what appeared to be overflowing trash during weekends, even though data later showed the compactor barely ran during that time. The team was scheduling unnecessary hauls and paying for hauls that didn't need to happen

A multifamily community in Tulsa, Oklahoma, was paying for weekly compactor hauls that consistently came in under target weight. Management wanted fewer, fuller loads, backed by measurable data from a compactor fullness monitor to justify the change.

It’s not every day a software demo pays for itself before it’s even over. But that’s exactly what happened when a prospective customer ran one of their waste invoices through DSQ Discovery. The platform flagged $1,597 in missed savings.

An apartment community in Georgia operated two compactors on a rigid twice-weekly schedule. Despite changing occupancy and seasons, hauls stayed fixed, which meant light loads. The team wanted a compactor monitoring system that could right-size service without disrupting resident experience.

A multifamily community in Texas was struggling with inefficiencies in its waste collection process. The property was paying for multiple hauls each month, even though the compactor was rarely near capacity. As costs rose and loads stayed light, the management team began searching for a more data-driven way to manage their waste program.

For months, a multi-family property had been receiving and paying waste invoices that looked perfectly normal on paper. Until DSQ Discovery’s Audit Feature flagged repeated haul and tonnage entries for the same service periods.

A multifamily complex in Phoenix had steady waste volumes and no reason to suspect an error. DSQ Discovery found one before it became a pattern.

A national vendor sent a $323,245.69 organics invoice to a multifamily property in Irvine. DSQ Discovery flagged a $314k error before anyone paid it.

Double-billing is one of those issues you don’t expect to find unless you’re actively digging for it. In this case, the client wasn’t looking, but two big national vendors were charging for the same service at the same location for a full year.