How DSQ Discovery prevented a $314k Overcharge at a Multi-Family Property

The Error

At a multi-family property in Irvine, a national vendor submitted an October organics invoice totaling $323,245.69.

The charge was immediately out of line with historical billing and service levels. Instead of the usual $268.31/month for (7) 35-gallon organics bins, the national vendor billed for (6) 64-gallon bins, resulting in an overcharge of $314,913.69.

The (DSQ) Discovery

Before the client was ever asked to pay, DSQ Discovery flagged the invoice as incorrect.

DSQ Discovery’s waste management invoice auditing tools automatically compare invoices against contract rate sheets and service history. The $314k jump was far outside the property’s historical range, and the mismatch between bin sizes triggered an alert.

The Outcome

Because the error was flagged before payment:

• The client avoided a $314,913.69 overcharge.
• The issue was corrected without passing unnecessary costs onto the property.

Key Takeaway

Big errors don’t always show up as line items; sometimes it’s a wrong bin size or misapplied service level. Without careful review or invoice automation software, a simple mistake can snowball into a six-figure bill.

With waste management invoice automation from DSQ Discovery, errors don’t slip through — they’re flagged automatically against your contracts and rate sheets. No guesswork. No lucky catches. All through:

• Real-time data and reporting
• Sensor integration
• Contract and vendor management
• API automation
• Accounting integration

Ready to see it in action? Grab 15 minutes with our Client Success team and make sure you’re never paying the wrong service.

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