Monitor and Sensor Management Drives ROI, Without Even Dispatching a Haul

The Challenge

A monitored compactor was supposed to be placed on call starting April 18th, pausing its regular pickup schedule. However, the hauler still completed a weekly pickup on April 24th despite the expected schedule change. This miscommunication led to an unnecessary haul, creating unexpected costs for the client and raising concerns about hauler responsiveness.

DSQ Professional Services Solution

Using data from the DSQ Pioneer Compactor Monitor, the DSQ Professional Services team noticed the discrepancy ****between scheduled hauls and sensor-detected compactor activity. The monitor showed no indication that a pickup was required around April 24th, prompting the team to investigate further.

Through this analysis, DSQ confirmed that the hauler had failed to properly implement the requested schedule change. This was escalated, presenting evidence from the Pioneer data directly to the hauler.

Value Delivered

• The hauler acknowledged the oversight and issued a $254.98 credit to the client for the unwarranted pickup.
• The DSQ Pioneer Compactor Monitor proved its value without even needing to trigger a haul, delivering ROI through accountability and data visibility alone.
• The client experienced firsthand how DSQ’s sensor management offering not only drives operational efficiency but also ensures cost protection and transparency.

DSQ Professional Services

Monitor and Sensor Management services provide a data-backed layer of assurance that clients can rely on. Even when haulers fall short, DSQ Professional Services helps clients recover costs and maintain trust in their waste operations.

We deliver:

• Data Analytics and Trend Analysis
• Organizing your new Client’s data
• Vendor Invoice Processing
• Data Normalization
• Historical Data Retrieval

Schedule a call with our team and let us handle your work.

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